Refund & Returns

If you are not satisfied with your print, please contact us immediately and we will find a solution. Email us at help [at] digitalwallprint [dot] com with the following information:

  • Name
  • Date of purchase
  • Order number
  • Reason for return

Refunds will be processed within 48 hours and a credit will be applied to your credit card or original method of payment. Our refund policy lasts for 30 days. If more than 30 days has passed since your purchase, we cannot provide a refund.

 

Digital Downloads

We will replace or refund any digital print that is defective or damaged. To be eligible for a return for any other reason, the digital file must not have been downloaded. Due to the nature of digital downloads, such goods cannot be returned or refunded if you change your mind. 

Gift cards are non-returnable and cannot be exchanged. 

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