FAQs

Do you sell physical or digital prints? We offer only digital offers. Digital prints available for immediate download and self-printing. More details below under Digital Downloads.

How do I know if my order is confirmed? Confirmation will be sent to the email address provided during checkout. For any issues or if you didn't receive confirmation, please contact us.

What if I entered the wrong information? Contact us promptly for assistance with incorrect information, such as email.

How can I pay for my order? We accept VISA, Mastercard, American Express, Google Pay, and PayPal.

What about Physical Prints? We do not offer physical product.

How do I access my digital download? Upon purchasing a digital download, an email with download instructions will be sent.

What will I receive? A link to a 300 DPI printable image in PDF or JPG format. Simply download and save the file.

What size can I print my digital download? Motifs are formatted to a 2:3, 3:4, 4:5. 11:14 and international aspect ratio, suitable for various common sizes.

Where can I print my digital download? Print at home, at a local print shop, or through an online printing service.

Are there limitations to how I can print my art? No limitations; prints can be on paper, canvas, wood, metal, etc. For paper prints, we recommend 200gsm cardstock in matte or semi-gloss finish. Ensure the printer's color correction is disabled and set to 'original size' when printing at home.

What if I didn't receive an email? Check your spam or junk folders. If issues persist, ensure the correct email is provided during checkout.

Trouble downloading or printing my art. What can I do? Contact us for assistance.

Can I print my art more than once? Yes, for personal use.

Are the prints copyrighted? All prints are copyrighted and for personal use only.

What if I want to cancel my order? Due to the nature of digital prints, refunds are not offered if you change your mind. Contact us immediately for any order dissatisfaction. Refer to our Refund & Returns policy.